AirBadge tracks signatory authority at the company level, so any signatory in the same company can review and respond to steps during a badge...
AirBadge Badge Management
Badge Management Processes: Replacement, Renewal, Revalidation, and Reissuance
AirBadge accommodates various processes described for handling badges in different scenarios. Here are a few common scenarios: Replacement...
What is recorded on the Comments / Activity Log?
The Comments / Activity log is a comprehensive record of each action performed within AirBadge. The log can include both human-entered comments and...
What is Self-Renewal for a badge?
The Allows Self-Renewal setting lets a badge holder initiate their own renewal up to 30 days before their badge expiration date. This setting is...
How can I filter my badge applications?
Use the quick filters on the badge applications screen to quickly find groups of applications. Filter badge applications based on the following...
Can I download a summary of my badge applicant’s information and approved badge?
The Show Issue Badge Summary action is available on the badge application details screen during the issue phase of a badge application. It allows...
I have an employee that lost his airport badge. What should I do to get a new badge?
Only active badges nearing their expiration date are eligible for renewal. A badge that is reported as lost or stolen will not be able to be...
Can I reactivate a badge marked as terminated by an Authorized Signatory?
Receiving Badges Authorized Signatories using AirBadge can update the status of badges under their authorization at any time. When an Authorized...
I’m a signatory creating an application for someone that already works at the airport. I can’t find or create my applicant.
An individual can have several badges associated with several companies at your airport. However, if the individual does not have a badge with the...
Deactivating a Badge: TSC requires you to report a qualified deactivation reason.
AirBadge Airports: Do not deactivate badges belonging to people subject to vetting through your access control. Any badge can be deactivated in...
What is a Badge Application Workflow?
Badge applications are more than just a paper form. They are an interactive workflow managed within AirBadge. The process overview diagram available...
How does AirBadge track a returned badge?
When a badge is deactivated, it must be returned to the airport badge office for secure handling. AirBadge provides tools for badge office staff to...
Change your notification preferences in AirBadge
To change your notification preferences, password, and other information, tap the menu icon on the top right to navigate to Account Settings. Manage...