The Comments / Activity log is a comprehensive record of each action performed within AirBadge. The log can include both human-entered comments and...
AirBadge Badge Management
What is Self-Renewal for a badge?
"Allows Self-Renewal" allows a badge holder to initiate their own renewal within 30 days of the expiration date of their badge. The setting is...
How can I filter my badge applications?
Use the quick filters on the badge applications screen to quickly find groups of applications. Filter badge applications based on the following...
Can I download a summary of my badge applicant’s information and approved badge?
The Show Issue Badge Summary action is available on the badge application details screen during the issue phase of a badge application. It allows...
I have an employee that lost his airport badge. What should I do to get a new badge?
Only active badges nearing their expiration date are eligible for renewal. A badge that is reported as lost or stolen will not be able to be...
Can I reactivate a badge marked as terminated by an Authorized Signatory?
Receiving Badges Authorized Signatories using AirBadge can update the status of badges under their authorization at any time. When an Authorized...
I’m a signatory creating an application for someone that already works at the airport. I can’t find or create my applicant.
An individual can have several badges associated with several companies at your airport. However, if the individual does not have a badge with the...
Deactivating a Badge: TSC requires you to report a qualified deactivation reason.
AirBadge Airports: Do not deactivate badges belonging to people subject to vetting through your access control. Any badge can be deactivated in...
What is a Badge Application Workflow?
Badge Applications are more than a paper document. This process diagram illustrates a badge application workflow within AirBadge. During the process...
How does AirBadge track a returned badge?
Deactivated badges should always be returned to the airport badge office. When a badgeholder or signatory returns their badge to the badge office,...
Change your notification preferences in AirBadge
To change your notification preferences, password, and other information, tap the menu icon on the top right to navigate to Account Settings. Manage...